WHAT CAN I DO TO HELP YOU?
Tignum Account Master
This past weekend I had the honor to be part of an event put on by Ferrazzigreenlight called the Big Task Weekend (http://www.bigtaskweekend.com). This event is built around a great mission of bringing an unprecedented level of collaborative action to the world's biggest challenges. The focus of the event is creating a new way of leading our society, our shareholders, and ourselves. The thing that really moved me is that every relationship, every collaboration, and every outcome starts with one simple question - What can I do to help you?
As I went through the weekend and I reflected, I was really struck by 3 key thoughts.
First, when I was in the fire department, the absolute best thing that a firefighter could say to a patient (customer) when walking into their house was, "Hello, my name is Scott, and I am here to help you." This statement set the stage that we had some expertise, some purpose, some commitment to helping that person solve their emergency. If you contrast this with the firefighters who walk in the door and say, "Why did you call us?", you can imagine the feeling, the tension, and the outcomes are totally different.
Second, is there anything more powerful that you can do for your relationships, your brand, your team, your company, or in this case your Big Task than to make yourself into a Sustainable High Performer? When you are full of energy and resilience, when your brain is agile, focused, creative, and confident, you are of more value to everyone and everything around you. When you are fully prepared (your energy, your performance state, your attention, your posture, etc.) you develop better solutions and you deliver better outcomes. For many of our clients, this is their Big Task. They need to change their Mindset, Nutrition, Movement, and Recovery habits so they can bring more to others.
Third, is there any better feeling at the end of a day than reflecting back and realizing that you really helped someone else - today you really made a difference. We teach our clients a reflection technique of appreciation to help them improve the quality of their sleep and improve their Sustainable High Performance. We ask them to reflect on their efforts, their impact, their strengths, and their great performances of the day. When you consistently do this, you begin to create a flow where high performance begins to become effortless.
So I ask you, what's your Big Task and will your current habits help you get there? As always, I'd love to hear your thoughts.
By Scott Peltin
Founder & Chief Performance Officer